We don’t just deliver systems — we stand behind them.
IPU SA’s After-Sales Support & Troubleshooting services are designed to provide ongoing technical assistance, rapid fault resolution, and operational peace of mind after system delivery. From remote diagnostics to on-site emergency response, we’re committed to maintaining system performance across every phase of its lifecycle.
Whether it’s a control logic anomaly, a hardware failure, or a communications issue, our technical team responds quickly and resolves issues with minimal disruption to your operation.
24/7 response availability (contract-based)
Remote diagnostics via SCADA/PLC interfaces
On-site inspection, isolation, and repair
Fault code interpretation and root cause analysis
Control panel, relay, and automation troubleshooting
Configuration backup and recovery
Replacement part support and logistics
Ongoing client technical training
All IPU SA-installed systems
Third-party panels and legacy systems under AMC
Critical facilities requiring guaranteed uptime
Facilities without in-house electrical diagnostics
Post-commissioning monitoring and performance tuning
Systems are designed with maintainability and traceability in mind
Direct line to the engineers who built your system
Rapid mobilization for high-priority sites
Full documentation, ticketing, and escalation tracking
+966-11-4995603
+966-11-4995607
Industrial Power Units for Industry LLC.
Defa'a District - Iskan No.1
Mohammad Bin Hobaish Street
Riyadh 11393
P.O.Box 365185
Kingdom of Saudi Arabia
Sunday - Thursday
8:00 AM - 4:00 PM
